Armco IT Services

VoIP Services

Two of the Polycom Phones together

Top Quality and top-rated Service

Cirrus5 Horizon: Trusted by thousands of businesses

Horizon Hosted Phone System is the ultimate cloud-based communications solution designed to revolutionise the way your business connects. Say goodbye to outdated phone systems and embrace the power of seamless, efficient, and cost-effective communication.

Why use Cirrus5 Horizon

Horizon sits in the cloud. This vastly increases the capabilities, improves the reliability and customer experience of your business. Horizon allows your business to optimise your business investment, improve your customer satisfaction, retain talented staff and save time and money.

Business Growth

With Horizon, managing your communications infrastructure becomes effortless. Scale your services up or down as your business grows, without the need for significant investments or complex configurations.

Boost staff effectiveness

Horizon’s comprehensive features empower your team to work efficiently and be more productive. Seamlessly share information, communicate in real-time, and enhance teamwork, no matter where your staff members are located.

Optimise your business

Horizon provides you with tangible data and insights to proactively plan resources and optimise your operations. Make data-driven decisions, respond effectively to unplanned events, and stay one step ahead in a dynamic business landscape.

Prioritise Staff Satisfaction

Horizon promotes a positive work environment that attracts and retains top talent. We offer flexible working options, including remote work and flexible hours, to enhance work-life balance, boost job satisfaction, and prioritize employee well-being.

Customisable to suit your business needs

Horizon for Teams

Pair your existing Microsoft setup with Horizon to provide voice-enablement allowing you to make and receive calls internationally.

Advanced Call Analytics

Real-time and historical advanced call analytics help your business efficiently manage resources by providing insights into call traffic, enabling effective allocation of resources as users become available, enabling effective allocation of resources.

Call Queuing

Manage incoming calls effectively by quickly routing them to available users, presenting a professional image to your customers.

Horizon Collaborate

Horizon Collaborate offers instant messaging, presence, voice and video calling with conferencing along with desktop, application and document sharing.

Tap into the benefits of VoIP and make a seamless transition, with Armco.

More Power To your Business

Introducing PhoneLine+

As a small business owner you know that your phone number is essential to your business and you have invested a lot into it over time. Known to your existing customers and widely advertised to attract new ones, to be without it is unimaginable.

PhoneLine+ has been specifically designed to replace your traditional landline service using VoIP technology to deliver voice calls over the broadband network, all at a highly competitive price.

Diagram of PhoneLine+ showing a network illustration

Why use Cirrus5 PhoneLine+

Save time and work smarter with easy-to-use features that are created with optimising your business in mind. Here is a list of the benefits of using Cirrus5 Phoneline+ that we are proud to present to our customers:

Accessible Anywhere

PhoneLine+ lets you make and receive calls on your preferred device, whether it's a laptop, tablet, mobile phone (Android or Apple), or IP handset. If you're logged in on a device, it will ring when a call comes in.

No waiting to get started

After signing up, get PhoneLine+ instantly via email. No need to wait for an engineer – download the app to your device and start making calls right away. If you prefer, opt for our plug-and-play hardware for immediate phone line activation.

Easy To Use

Accessing and maximizing your PhoneLine+ account is easy. The user-friendly interface features intuitive icons, with essential functions on the main page. Online "How to..." guides are also accessible from within PhoneLine+ for additional support.

Stay on top of changes

Quickly adjust PhoneLine+ settings, save changes automatically. Use 'Away' for Voicemail or colleague redirect when busy. Manage preferences remotely for uninterrupted customer service.
woman working as operator using a phone with other co-worker in office

Designed with care

We know that you don’t have time to waste reading lengthy instruction manuals to learn how to use your new phone service, so PhoneLine+ has been designed with a simple user interface. When loaded on a laptop, tablet or mobile, the interface uses familiar menu structures and icons throughout, and to make life easy the most frequently used functions can be found on the home page.

Manage more than one number

With PhoneLine+ you can have more than one phone number per subscriber, so you can choose to use dedicated numbers for different functions. This means that you can anticipate the reason for the call and answer accordingly, giving the impression of being a bigger business.

Empty Office at customer service desk with Phones
group of co-workers on a call having a meeting

Key features

PhoneLine+ offers all the key features of a traditional telephone line including Voicemail, Call Divert, Call Hold, Contact Directory, Call Transfer, Call Forwarding and Number Withholding.

Enhance your communication capabilities and ensure cost savings by upgrading to our advanced VoIP services.